Privacy Policy
Mutual Solutions Mediation (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and confidential information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our mediation services.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Information submitted through contact forms or consultation requests
b. Mediation-Related Information
Information shared with Mutual Solutions Mediation in connection with mediation services is treated as confidential and handled in accordance with applicable mediation laws, ethical standards, and confidentiality rules.
c. Automatically Collected Information
When you access our website, we may automatically collect limited information such as:
IP address
Browser type
Pages visited
Date and time of access
This data is used solely for website administration, analytics, and performance improvement.
2. How We Use Information
We use collected information to:
Respond to inquiries and provide mediation services
Schedule and manage appointments
Communicate regarding services or administrative matters
Improve our website and user experience
Comply with legal, ethical, and professional obligations
Mutual Solutions Mediation does not sell, rent, or trade personal information.
3. Confidentiality of Mediation Services
All mediation communications are considered confidential to the fullest extent permitted by law. Disclosure may occur only where required by law, court order, or where permitted under applicable mediation statutes and ethical rules (such as risk of serious harm).
4. Disclosure of Information
Information may be shared only:
With trusted service providers who assist with website hosting, scheduling, or communications
When required by law or legal process
With your explicit consent
All third parties are expected to maintain appropriate confidentiality and data protection standards.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. While we strive to use commercially acceptable safeguards, no internet transmission or storage system can be guaranteed to be completely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of information
Withdraw consent for communications
Requests can be made using the contact details below.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve functionality and analyze website usage. You can manage cookie preferences through your browser settings.
8. External Links
Our website may contain links to third-party websites. Mutual Solutions Mediation is not responsible for the privacy practices or content of external sites.
9. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.
10. Contact Information
For questions about this Privacy Policy or our privacy practices, contact:
Mutual Solutions Mediation
Email: mutualsolutionsmediation@hotmail.com
Phone: 07470660010
Website: www.mutualsolutionsmediation.com